Get Real: Fresh food for healthy dogs

Keep it frozen to keep it fresh. Thaw Get Real in the fridge for 12-24 hours for the mixer (5 oz) and 12 oz packs, or 35-48 hours for the 24 oz packs. Use it up within 3-5 days. Throw away food that smells bad or has been out at room temp for more than 2 hours.

Don’t worry! Get Real is packed with insulation and dry ice and is designed to stay cold for 8 hours after it’s delivered (depending on weather conditions and where it’s left). Get your packs in the freezer as soon as possible, though, to be safe. If Get Real thaws, but still feels cold (40°F or below), you can refreeze or put it in the fridge. Use a food thermometer to be sure, or chat or call our customer care team 24/7 at 1-800-672-4399 if you’re not sure.

Start by gradually adding a small amount of Get Real to your dog’s current food. Increase the amount of Get Real and decrease the current food over the next 7-10 days. If you’re using Get Real to top your dog’s current food, start with a small amount and increase over time. Be sure to mix it in! For sensitive dogs, we recommend transitioning over 10-14 days. For full-meal plans, we’ve even built in an extra week before your second order ships to allow time to transition without overloading your freezer.

Yes! We now offer trial boxes in addition to subscriptions. After you input your dog’s information, you will see an option that says "Try it & love it sampler box". If your dog loves it, come back and sign up for a subscription with a delivery frequency that works for you. You can change, cancel, or skip deliveries anytime.

A team of certified pet nutritionists here at Chewy collaborate with doctors in animal nutrition and food science to formulate Get Real.

Yes! Our Get Real dog food recipes meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for All Life Stages, including growth of large size dogs (70 lb. or more as an adult).

We start with recognizable, real, whole ingredients, mix them together, and cook it gently to retain nutrients. Then we pack and freeze it to lock in freshness.

Nope! Get Real is ready to thaw and serve. Each recipe is gently cooked to keep in nutrients, and frozen to lock in freshness. No prep, no mess—just real food your pet will love.

We use your dog’s weight, breed, age, and activity level to recommend the ideal amount to feed them every day. If you think your pup might need a different amount, you can chat or call our customer care team 24/7 at 1-800-672-4399.

Yes! Get Real is formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for All Life stages. That includes puppies and senior, pregnant, and nursing dogs.

Tell us about your dog, and we’ll recommend a meal plan. Pick the recipes and frequency that work for you, and then get it delivered. You can change, cancel or pause your orders anytime!

Get Real is delivered within 1 day of shipping, to ensure it arrives cold and fresh. You’ll be notified by email or push notification when it ships, and to confirm it’s at your door.